Jadara University
School of Business
Business Intelligence Department
Annual Report of the Business Intelligence Department
Academic Year 2025/2026
Follow-up on the Strategic Plan and Executive Plan
Head of Department: Dr. Alaa Al-Junaidi
Annual report of the Business Intelligence Department
Academic Year 2025/2026
Methodological Note
This report was prepared based on the updated strategic plan of the Business Intelligence Department for the period 2024–2028, and the executive plan for the academic year 2025/2026. Because the available documents do not include digital achievement records or the final institutional evidence, the report has been drafted as an institutional follow-up report capable of being validated after the actual achievement fields are completed and evidence is attached. The report does not include any assumed figures.
Executive Summary
The Department's performance during the academic year 2025/2026 focuses on eight interrelated pillars: governance and strategic planning, learning and teaching, scientific research, student services, partnerships and community engagement, material, financial, and human resources, infrastructure and the university environment, and quality assurance management. The report measures the level of implementation through the percentage of completion, achieved outputs, evidence, and the performance indicators specified in the executive plan.
The executive plan reflects the existence of a clear framework for planning and follow-up; however, a final assessment of the Department's level requires populating the actual data — for example, the number of meetings, the percentage implementation of decisions, the number of developed course files, satisfaction rates, the number of research outputs, agreements, the degree of automation, and the level of readiness for accreditation.
First: General Information
|
Item |
Information |
|
Academic Unit |
Business Intelligence Department – Faculty of Business – Jadara University |
|
Degree |
Bachelor of Business Intelligence |
|
Academic year |
2025/2026 |
|
Strategic framework |
2024–2028 |
|
Head of Department |
Dr. Alaa Al-Junaidi |
|
Plan Committee |
Head of Department, the secretary, and the members of the committee formed in the department |
Second: Overall Performance Level
|
Area |
Level of Verification of Available Documents |
Requirement for Accreditation |
|
Existence of clear objectives and strategic axes |
Verified at the planning level |
Approval of the Department Council minutes |
|
Linking objectives to activities and indicators |
Verified in the executive plan |
Implementation reports and verification evidence |
|
Measuring actual achievement |
Needs completion (actual achievement figures are not available) |
Filling in actual and target values |
|
Documenting outputs |
Needs completion |
Attach files, records, photos, and reports |
|
Continuous improvement |
Specified in the plan |
Improvement plans based on measurement results |
Third: Achievement Report by Axes
Axis One: Governance and Strategic Planning
The strategic objective is to strengthen effective and transparent management based on planning and review. Implementation focused on preparing and reviewing the executive plan, activating department council meetings, documenting decisions, and following up on their implementation.
|
Executive goal |
Expected output |
Performance indicator |
Actual achievement |
Required evidence |
Evaluation |
|
Complete and review the plan according to continuous improvement |
Approved executive plan and follow-up reports |
Plan completion rate and number of reports |
To be completed from the records |
The plan, approval minutes, follow-up reports |
Needs documentation |
|
Strengthen the role of governance councils |
Meeting minutes and decision reports |
Number of meetings and implementation rate of decisions |
To be completed from the minutes |
Department council minutes, decisions register |
Needs documentation |
Axis Two: Learning and Teaching
The Department targets development of the Bachelor program in Business Intelligence, improving the learning environment, evaluating courses and learning outcomes, and activating e-learning. Evaluation of this axis requires comparing actual results with approved targets and student evaluation results.
|
Executive goal |
Expected output |
Performance indicator |
Actual achievement |
Required evidence |
Evaluation |
|
Develop the curriculum |
Developed and approved curriculum |
Number of courses developed |
To be completed by the Plans Committee |
The curriculum, benchmarking meeting minutes |
Needs documentation |
|
Provide a high-quality learning environment |
Improved educational facilities |
Student satisfaction |
To be completed from the surveys |
Satisfaction results, needs and maintenance reports |
Needs documentation |
|
Evaluate courses and outcomes |
Course files and improvement reports |
Rate of outcome achievement and improvement rate |
To be completed from Course Files |
Course Files, results reports, improvement plans |
Needs documentation |
|
Enhance e-learning |
Courses activated electronically |
Percentage of courses activated |
To be completed from the learning platform |
Platform reports, content samples |
Needs documentation |
Axis Three: Scientific Research
This axis focuses on supporting scholarly publication, joint research, and directing research toward applied issues in Business Intelligence and labor market needs. Performance is measured by number of published researches, percentage of applied research, and innovative projects.
|
Executive goal |
Expected output |
Performance indicator |
Actual achievement |
Required evidence |
Evaluation |
|
Support scholarly publication |
Published research |
Number of researches per year |
To be completed from the research record |
Research papers, acceptance and publication letters |
Needs documentation |
|
Direct research to serve community and the labor market |
Applied research |
Percentage of applied research |
To be completed by analysis |
Research summaries and mapping to priorities |
Needs documentation |
|
Encourage innovation |
Applied or innovative projects |
Number of projects or innovations |
To be completed by the Department |
Student or faculty projects |
Needs documentation |
Axis Four: Student Services
The Department aims to increase student engagement, improve academic success, support struggling students, provide leadership, training and counseling opportunities, and measure student needs and satisfaction.
|
Executive goal |
Expected output |
Performance indicator |
Actual achievement |
Required evidence |
Evaluation |
|
Support student integration |
Activity reports |
Student participation rate |
To be completed from activity records |
Reports, photos, attendance lists |
Needs documentation |
|
Improve academic success |
Reports and remedial plans |
Reduction in failure/dropout rates |
To be completed from student records |
Success and failure statistics, follow-up plans |
Needs documentation |
|
Provide learning and leadership opportunities |
Event reports |
Number of activities implemented |
To be completed by the Students Committee |
Programs and event outcomes |
Needs documentation |
|
Provide counseling and support |
Support records |
Number of cases handled |
Confidentiality must be maintained |
Aggregated counseling records without personal data |
Needs documentation |
|
Understand student needs |
Satisfaction reports |
Overall satisfaction level |
To be completed from the surveys |
Surveys and analysis |
Needs documentation |
Axis Five: Partnerships and Community Engagement
The Department works to strengthen relations with business and technology institutions, implement joint activities, and participate in community and media events to raise the Department's visibility and reputation.
|
Executive goal |
Expected output |
Performance indicator |
Actual achievement |
Required evidence |
Evaluation |
|
Strengthen relations with community and business sector |
Cooperation agreements and joint events |
Number of agreements and events |
To be completed by the community service committee |
Agreements, invitations, reports |
Needs documentation |
|
Elevate the reputation of the Department and the university |
Participation reports |
Number of participations |
To be completed from the media record |
News items, links, participation reports |
Needs documentation |
Axis Six: Physical, Financial and Human Resources
This axis aims to increase resource efficiency, meet Department needs, rationalize use, and develop administrative staff through continuous training.
|
Executive goal |
Expected output |
Performance indicator |
Actual achievement |
Required evidence |
Evaluation |
|
Develop physical resources |
Improved equipment |
Percentage of needs met |
To be completed from needs reports |
Purchase requests, receipt minutes, needs reports |
Needs documentation |
|
Rationalize resource management |
Rationalization reports |
Level of waste reduction |
To be completed from financial and operational data |
Usage and expenditure reports |
Needs documentation |
|
Develop administrative staff |
Training certificates and records |
Number of courses and effectiveness evaluation |
To be completed from training files |
Certificates, attendance lists, evaluation surveys |
Needs documentation |
Axis Seven: Infrastructure and University Environment
The Department focuses on facility maintenance, enhancing digital transformation, providing a safe and smart environment, and rationalizing energy consumption. Measuring this axis requires documented technical and operational reports.
|
Executive goal |
Expected output |
Performance indicator |
Actual achievement |
Required evidence |
Evaluation |
|
Develop and maintain Department facilities |
Qualified facilities |
Number of issues addressed |
To be completed from technical reports |
Maintenance orders, before-and-after photos |
Needs documentation |
|
Enhance digital transformation |
Digital transactions |
Automation rate |
To be completed from system logs |
System reports and transaction templates |
Needs documentation |
|
Provide a safe and smart environment |
Safety reports |
Number of incidents |
To be completed from safety records |
Safety and awareness reports |
Needs documentation |
|
Rationalize energy |
Consumption reports |
Percentage reduction in consumption |
To be completed from consumption data |
Bills or consumption reports and awareness campaigns |
Needs documentation |
Axis Eight: Quality Assurance Management
The Department focuses on applying quality standards, continuous evaluation, preparing improvement plans, spreading a quality culture, and preparing for accreditation and rankings.
|
Executive goal |
Expected output |
Performance indicator |
Actual achievement |
Required evidence |
Evaluation |
|
Support application of quality standards |
Periodic quality reports |
Level of compliance |
To be completed by the quality committee |
Checklists and follow-up reports |
Needs documentation |
|
Planning and evaluation for improvement |
Approved improvement plans |
Improvement rate |
To be completed after analysis of results |
Evaluation reports and improvement plans |
Needs documentation |
|
Promote a quality culture |
Workshops and awareness bulletins |
Number of workshops |
To be completed from activity records |
Workshop programs and attendance lists |
Needs documentation |
|
Prepare for accreditation |
Readiness files |
Level of readiness |
To be completed from the accreditation file |
Updated evidences and files |
Needs documentation |
Fourth: Institutional Strengths
The strengths lie in the clarity of the organizational chart, the identification of eight integrated axes, linking objectives to activities, outputs, and performance indicators, the establishment of a committee for the strategic plan and executive plan, and the appointment of specialized committees for governance, quality assurance, curricular plans, scientific research, academic advising, and community service. The presence of an advisory council for the department also enables enhanced alignment of the program with the needs of the business sector.
Fifth: Priority Gaps
The primary gap is the need to transform the plan from a planning document into a documented achievement file containing actual values, targets, and evidence. Priorities include completing course files, analyzing student results, documenting scientific research, partnerships, and activities, measuring student and stakeholder satisfaction, and preparing a unified register of performance indicators.
Sixth: Improvement Plan for the Next Year
|
Area of Improvement |
Corrective Action |
Responsible |
Follow-up Schedule |
Evidence of Achievement |
|
Performance indicators |
Adopt a unified template to record the indicator, target, result, and evidence |
Planning and Quality Committee |
Each semester |
Updated indicators register |
|
Course files |
Complete course files and analyze the learning outcomes for each course |
Quality Committee and faculty members |
End of each semester |
Course files and improvement reports |
|
Scientific research |
Establish an annual register of publications and applied projects |
Scientific Research Committee |
Annually |
Research and projects register |
|
Student services |
Standardize reports on activities, advising, student success, academic difficulties, and satisfaction |
Student, Advising, and Quality Committees |
Semesterly/Annually |
Reports and analyses |
|
Partnerships |
Prepare a register of partnerships, events, and their impact |
Community Service Committee |
Annually |
Agreements and impact reports |
|
Quality and accreditation |
Build an electronic file of guides/manuals organized by pillars |
Quality Committee |
Quarterly |
Updated accreditation file |
Seventh: Final Recommendation
It is recommended that this report be adopted as an annual follow-up report, provided that the Plan and Quality Committee completes the actual values for each performance indicator, verifies the evidence, and presents the results to the Department Council for approval. After data entry, each indicator shall be classified as: Achieved, Partially Achieved, Not Achieved, or Not Applicable, with a corrective action, a responsible person, and a follow-up date specified for each gap.
Report Approval
Head of Department: ........................................
Chair of the Strategic and Executive Plan Committee: ........................................
Chair of the Quality Assurance Committee: ........................................
Date of Approval: ........ / ........ / 2026
